Gentlehounds is a small independent store in Saint Paul, Minnesota. We sell a short list of dog products and describe each one the way we would to a friend: what it does, which dogs it suits, and which it does not.
We do not hold stock ourselves. When you order, we pass it to our supplier, who packs and ships it to you. That is why delivery takes about 10 to 20 days, and it is why our prices stay where they are. It is also why we say so plainly on every page rather than pretend otherwise.
The photos on our product pages are AI-generated illustrations of the products. Go by the written details and the size charts, which are the real measurements.
Every order is covered by our 30-night guarantee, counted from the day it arrives. If a product is not right for you or your dog, email us and we refund you. No photos, no forms.
Questions, or not sure about a size? Email support@gentlehounds.com. A person answers within one business day.